Frequently Asked Questions

Everything you need to know about your Chesscom.shop order.

How long does shipping take for apparel orders?

Standard shipping typically takes 3-5 business days within the United States. International orders may take 10-15 business days depending on the destination and local customs processing.

What is your return policy for clothing items?

We offer a 30-day return window for unworn and unwashed apparel with original tags attached. Please note that custom-printed merchandise is final sale unless there is a manufacturing defect.

How do I know which size to order?

Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a favorite shirt you already own to compare for the perfect fit.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How should I care for my Chesscom.shop apparel?

To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, with like colors. Tumble dry on low heat or hang dry for best results.